Some of our most common questions:

Q: What is powder coating?
A: Powder coating is a method of applying a decorative and protective finish to a wide range of parts. The powder used for the process is a mixture of finely ground particles of pigment and resin. A special spray gun is used which electro-statically charges the powder as it is being applied. The charged powder particles adhere to the grounded parts until heated to the proper temperature. The powder will then melt and fuse into a smooth continuous coating that is highly durable, scratch and chip resistant. Powder coating is the fastest-growing finishing technology in North America. For more info on our Powder Coating - Click Here.

Q- What is the difference between the Multi-Venue Jumps and the Competition/Practice Jumps?
A: The Multi-Venue jumps can be used in all venues, jump cup strips are used to change the heights. This prevents the need to have jump cups every 2".
Competition/Practice jumps are ordered with a specific venue jump heights already in place.

Q- What is the difference between the Competiton Table and Practice Table?
A: The competition table has a 4" table edge frame. The practice table has a 2" table edge frame.

Q: How is an order shipped?
A. All orders are shipped and processed by UPS, FedEx or Freight Carrier of our choice.

Q: Do you charge tax?
A: The following state will be charged sales tax: Washington

Q: How is an order shipped?
A: Orders are shipped (dependent on size and weight) via FedEx, or FedEx Freight

Q: Does Agility A Go Go deliver?
A: Yes, we do deliver local and across country!

Q: What if there is Shipment or Order Damage?
A: All orders being shipped will have the appropriate $$ amount of insurance coverage in case of a loss. Upon receipt of your purchase, please open & inspect the item (s) completely to make certain the product is in satisfactory condition. Damage to packaging (occurring during the shipping process) should be noted on the bill of lading and immediately reported to the carrier & Agility A Go Go. It must be understood that any damage or delay which occurs during or resulting from shipping is the responsibility of the carrier. If damage or delay occurs during shipping, reasonable assistance will be provided by Agility A Go Go in processing a claim against the carrier. Any delay in this matter will be the responsibility of the carrier.

Q: Does Agility A Go Go LLC have a warranty?
A: Agility A Go Go LLC provides a warranty on all of our equipment against defect in materials and workmanship. Please call to discuss any concerns you have with the operation or integrity of your equipment. You may be asked to return any defective product to us so replacement, repair or a refund can be provided.

Q: What Payment is accepted?
A: Money orders, cashiers checks, personal checks and all other major credit cards including Discover, American Express, Visa and MasterCard & of course Cash is accepted by Agility A Go Go LLC.

Q: Is your site, shopping cart & payment method secure?
A: Agility A Go Go IS Committed to protecting your privacy! We use the information gathered about you to process orders, offer more suitable products to you and to provide a more personalized shopping experience. Agility A Go Go will adhere to the Payment Card Industry (PCI) data security standards for storing cardholder data.

Q: Do the multi venue wingless jumps have an 18" jump height?
Yes

Q: Send the various colors available for all items that can be purchased.
Contact Items: Red, Light Blue, Blue, Purple, Teal w/Yellow for Contacts.
Chutes: Red, Blue, Teal, Purple, Burgundy, Black, White, Orange, Grey, Yellow.